Think, Re-think & Action

From my experiences in the corporate world, attending IPMI International Business School (www.ipmi.ac.id) for my MBA (Masters) was one of the best decisions of my life.  It has played a huge role into my daily work-life in the office and especially in driving concrete results.  It also gives me the ability to speak with various other divisions outside of my own division using “their” language to spark critical thinking conversation, as I am currently in the Division of Marketing & Business Development.  It also lets me see things with much more clarity.

In attending business school, I didn’t only learn about the nuts and bolts of business such as finance, accounting, marketing, operations, human resources, business strategy, etc, but I also learned the importance of interaction within groups and teams to discuss cases and issues for decision making.  I also learned that for you to get results in Marketing, you have to go out there in the field to network and talk to people. I mean talk to real people with real conversations; not those virtual conversations, but those genuine relationships you build with people.  Upon graduation, I gained a handful of network and connections while being in Business School and automatically part of the large alumni of former graduates.

I also learned the importance of soft skills, attitude and processes.  And, I learned that for you to seek a solution, you must have to first define the correct problem.  If you rush into solution seeking without digging deeper in the problem definition, you might be wasting your time finding a solution for the wrong problem. Also I learned that when you can conclude or investigate something, you have to base it on concrete data and come back with more concrete data to back up your justification.

But in addition to all that, I think one of the most important things I learned at business school is the ability to think; or in other words, learning about the art of thinking.  Having the ability to think is the core of a corporate employee and the core of being successful (In being successful I mean, being able to accomplish what you want to do while benefiting others and getting rewarded for it in terms of money, prestige, links, respect, etc.)

Not many employees realize that they are paid a salary to think.  This is one of the most important things any manager needs to understand. They are paid to find sustainable solutions effectively and efficiently for the organization they’re working for by thinking. Thinking is hard work and takes a lot of energy, that’s why few do it and that’s why few are masters at it.

In conclusion, you don’t need to take my word for it to be where you want to be.  I’m basing this on my own experiences.  Remember that if you are a paid employee, you are paid or given a monthly salary to think, make decisions, develop your team (if you have a team to manage) or be a team player, take responsibility for those decisions, take action, and improve that process all over again. Cheers.

By the way:  I graduated from IPMI International Business school > http://www.ipmi.ac.id

Change Or Die

change_or_die

Change in business for a better business health correlates to change in your own behavior for personal health. The fierce business environment today leads to great pressures for success. With technology and internet taking its toll throughout businesses around the globe and playing a key role in business transactions, speed is vital for business success. Business executives are always on their toes to lead a lifestyle of constant intensity and fighting to win against competitors and winning the customer. This leads to many health issues amongst business executives. Even though statistics show that approximately 600,000 people have bypass heart surgery every year with approx 1.3 million heart patients to have angioplasties (procedure to improve blood flow to the heart and temporarily decreasing, all totaling to around 30 billion dollars, people still have a hard time of changing their behavior.

In business it is no longer about strategy, structure, culture or systems; it is about changing the behavior of people. To that extent, the title, “Change or Die”, literally means, “You either change your behavior in business, or you will die of a heart attack.”
With those numbers, people are seldom to change even after a crisis such as a heart attack.

Alan Deutschman speaks about in order to change people’s behavior, we need to talk to people’s feelings, motivate them to change. We don’t tell them to change because they will certainly not, and that is a consensus of 9 to 1 that people will not change in favor of 9.

He says that emotional persuasion to motivate change is not taught in business schools or in companies where professionals such as engineers, scientists, managers, lawyers, accountants, doctors, etc are too focused on day to day concrete analytical work. Professionals do not see the importance of emotional, psychological stability and turbulence to be important to business results.

So how do we get people to change their behavior to save their businesses and most importantly to save their lives?

The Ormish Program lead by Dr. Dean Ornish, professor of medicine at the University of California San Francisco, founder of the Preventative Medicine Research Institute, in Sausalito, California, has changed the motivation for change from the fear of dying, into the joy of living and feeling good about yourself. This change of motivation speaks to the feelings of people of chronic disease in changing their frame of thought.  In neuroscience, people think of concepts in their own mind frame as facts that don’t fit their mind frame often do not make sense. Persuading someone to change is not about giving facts to people, it is about changing their mind frame of thought or direction by making them feel good about themselves.

But it is not always about changing the mind frame, but creating a radical and instant change. Organizations and people tend to succeed more when instant and radical changes take place rather than slow and gradual change. This leaves people to be emotionally distressed because of impatience that they do not succeed. Radical change is important to instantly change behavior.

Changing behavior also needs support through the process of transformation. Without support, change will most likely not succeed.

Lastly, change deals with one’s brain.  The brain of the human being has been discovered as a plastically muscle that can be shaped throughout our lifetime with constant practice and usage. Change can be stimulated by what posit science calls a, “fifth day strategy,” meaning that employees within organizations spend 1 day to complete a task out of their comfort zone. For an example, software engineers work in marketing or designers involved in business functions such as accounting and operations.
Innovation and creativity can be achieved when people use both sides of their brain and intelligence rather than being controlled, told what to do, and work within corridors and boundaries.

We all must learn to master the art of change in order for us to have a healthy life in business and in our personal health. An important fact is that for heart patients, it is “change or die”, but for people with no heart problems and live life into our 80s, it is about, “change or lose your mind.”
We all must understand that we need to master the art of change to consistently live “the feel-good life”.